Front Office Associate - Mumbai, Maharashtra, India - PARASHAR HOSPITALITY SOLUTIONS
Description
Duties And Responsibilities
- Register guests and assigns rooms. Accommodates special requests whenever possible.
- Assists in preregistration and blocking of rooms for reservations.
- Thoroughly understand and adheres to proper credit, check
- Understands room status and room status tracking.
- Knows room locations, types of rooms available, and room rates.
- Must be salesminded. Presents options and alternatives to guests and offers assistance in making choices.
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Knows the location and types of available rooms as well as the activities and services of the property.
- Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early checkins, special requests, and day use rooms.
- Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
- Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
- Knows how to use front office equipment. she/He should have knowledge about C form, ARR
- Process guest checkouts.
Salary:
₹18, ₹20,000.00 per month
Application Question(s):
- Do you know about C Form and ARR
Education:
- Diploma (preferred)
Experience:
Microsoft Office: 2 years (preferred)
- total work: 3 years (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Mumbai, Maharashtra (required)
Ability to Relocate:
- Mumbai, Maharashtra: Relocate before starting work (required)
Work Location:
In person
Speak with the employer
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