Front Office Associate - Mumbai, Maharashtra, India - PARASHAR HOSPITALITY SOLUTIONS

Deepika Kaur

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Deepika Kaur

beBee Recuiter


Description

Duties And Responsibilities

  • Register guests and assigns rooms. Accommodates special requests whenever possible.
  • Assists in preregistration and blocking of rooms for reservations.
  • Thoroughly understand and adheres to proper credit, check
- cashing, and cash handling policies and procedures.

  • Understands room status and room status tracking.
  • Knows room locations, types of rooms available, and room rates.
  • Must be salesminded. Presents options and alternatives to guests and offers assistance in making choices.
  • Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
  • Knows the location and types of available rooms as well as the activities and services of the property.
  • Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early checkins, special requests, and day use rooms.
  • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
  • Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
  • Knows how to use front office equipment. she/He should have knowledge about C form, ARR
  • Process guest checkouts.

Salary:
₹18, ₹20,000.00 per month


Application Question(s):

  • Do you know about C Form and ARR

Education:


  • Diploma (preferred)

Experience:

Microsoft Office: 2 years (preferred)
- total work: 3 years (preferred)


Language:


  • Hindi (preferred)
  • English (preferred)

Ability to Commute:

  • Mumbai, Maharashtra (required)

Ability to Relocate:

  • Mumbai, Maharashtra: Relocate before starting work (required)

Work Location:
In person


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