Customer Service Executive - Noida, India - Kayakalp Enterprises
Description
job Description:
- Our company is looking for a Customer Service Executive who can assist clients with product issues and help to maintain a high customer retention level.
- Must be an excellent communicator and have superior people skills. They must be comfortable presenting products over the phone as well as dealing with complaints and doubts. A remarkable Sales Executive will suggest ways in which clients' feedback can be utilized to improve our services.
- Ability to explain complex concepts in a clear, simple manner to customers.
- Explain simply and clearly in response to customer questions and check for customer understanding and acceptance.
- Maintain an updated knowledge of the organization's products, services, and customer service policies
- Excellent organizational and multitasking skills
- Ability to maintain a calm and polite manner in stressful situations.
Salary:
₹18, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Noida,
Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
- Hindi (preferred)
Speak with the employer
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