Customer Service Officer - Mysore, India - IPCS Global
Description
Job description :
As a Customer Relationship Officer, you are expected to fulfil the below responsibilities Sales and
Business Development
- Achieving collection targets of assigned streams.
- Lead Generation through cold calls and activities.
- Attend to Walkins & counseling for various products.
- Converting Enquiries to Enrollment / Revenue proposition;
- Work on captive student's upgrades and reference.
- Telephonic /online enquiry follow ups
- Maintaining Good conversions (average conversion across the state is 80%)
- Student fee collections & Follow Ups.
- Achieving weekly / monthly / quarterly / Yearly revenue Targets for the assigned products;
- Database maintenance/Database Calls.
- Coordinate with Area Office maintenance
- Responsible for the maintenance of the records & updating of sales figures and reports from time
- Responsible for in house marketing activities & sales promotions
- Daily/weekly /monthly reports / analysis of reports
- Competitor info and updates.
- Strive to Team building & team target achievement
Salary:
₹8, ₹25,550.79 per month
Schedule:
- Monday to Friday
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
- Hindi (preferred)
Ability to Commute:
- Mysore, Karnataka (required)
Ability to Relocate:
- Mysore, Karnataka: Relocate before starting work (required)
Speak with the employer
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