Customer Service Representative - New Town, Kolkata, West Bengal, India - G&R Management Consultancy Pvt Ltd

G&R Management Consultancy Pvt Ltd
G&R Management Consultancy Pvt Ltd
Verified Company
New Town, Kolkata, West Bengal, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Responsibilities

Manage inbound/ outbound calls or chats in a timely manner.

Follow communication "scripts" when handling different topics.

Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.

Build sustainable relationships and engage customers by taking the extra mile.


Job Types:
Full-time, Permanent, Fresher


Pay:
₹13, ₹24,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Night shift
  • Rotational shift

Supplemental pay types:

  • Shift allowance
  • Yearly bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (required)

Language:


  • English (required)
  • Hindi (preferred)

Work Location:
In person
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