Telecaller - Perundurai, India - Business Tamizha Pvt Ltd
Description
Telecaller Job Description:
Roles and Responsibilities
- Answering calls and resolving queries about product or company.
- Noticing significant subtleties of every discussion.
- Conveying verbal acknowledgments of offers to our Sales group for closing.
- Advises present or prospective clients by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and different telecommunications technologies.
- Maintains operations by following policies and methodology and functional changes.
- Keeps up quality service by adhering to organization guidelines.
- Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.
- Responding to inquiries concerning things or the organization
- Posing questions to comprehend client necessities and close sales
- Considering the details of each offering and staying side by the side of updates to these contributions.
- Acquiring and updating an individual's contact details.
- Calling active or old customers to encourage the purchase of items.
Requirements:
- Proven experience as a _telesales representative_ or other _customer service role_.
- High school diploma; B.sc/BA will be added advantage.
- Excellent knowledge of the English language
- Proven track record of successfully meeting sales quota over the phone.
- Ability to switch communication styles
Skills
- Proficient in communication and interpersonal skills
- Research and recordkeeping skills
- Verbal communication
- Outstanding negotiation skills to resolve issues and address complaints
- Closing skills
- Telephone skills
- Accounting and Documentation Skills
Salary:
₹8, ₹10,000.00 per month
Benefits:
- Food provided
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location:
One location
Speak with the employer
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