Logistics - Am - Delhi, Delhi, India - Lenskart
Description
Our Story So FarTwelve years back, Lenskart was started by a 26-year old entrepreneur - because he wanted to solve
the problem of preventive blindness. We had humble beginnings - we spread awareness about eye
care, we took orders for eyeglasses online and shipped them to customers from a warehouse that
was the size of a modern-day conference room.
As of today, little by little, Lenskart has served 40 Million people across the globe - helping them see
better and lead better quality lives. Simultaneously, we've also built ourselves up to be Asia's largest
eyewear company. We have 10,000+ Lenskartians worldwide, more than 1500 Omni channel stores
across 175 cities in India, Singapore and Dubai and cut to we are shipping a pair of eyewear
every 2.5 seconds, from the world's most automated eyewear factory
In 2022, Lenskart partnered with Owndays and took a majority stake in the Japanese-owned
eyewear player that has a deep presence in Asia. With this partnership, we have added an additional
400 stores and extended our reach to 13 countries
Key Responsibility
- Managing end to end Deliveries of Shipments
- Coordinating with 3PL partners for performance, pricing etc
- Onboarding of new 3PL partners for improved performance
- Managing customer complaints for quick resolution
- Understand present processes, and identify areas of improvement to drive efficiency
- Ability to think of Tech enabled solutions for day to day activities
- Ensure that customers are kept happy and satisfied at all times by providing prompt
- Ensure a safe and harmonious working environment for all other team members and
Dashboarding and Reporting
- Extracting and publishing daily reports on key deliverables
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