Associate - Communications Operations - Pune, India - TIAA

TIAA

Verified Company

Pune, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

The Communications Associate job prepares and edits organizational communications for a variety of internal and external communications materials and media.

Working under general supervision, this job is responsible for ensuring that the organization's employees have access to business information and knowledge.

Key Responsibilities and Duties

Edits and reviews publications for one or more communication mediums.
Conducts interviews and collects information from various sources to prepare into written format.
Reviews special articles and submits final drafts and layouts to media production for review.
Participates in communications publication production and distribution activities with internal and/or external print and/or design vendors.
Provides recommendations to management on messaging and communications formats to maintain clarity and accuracy of message.

Educational Requirements

University (Degree) Preferred

Work Experience

2+ Years Required; 3+ Years Preferred

Physical Requirements

Physical Requirements: Sedentary Work

Career Level

6IC

Key Responsibilities and Duties

Pull and analyze metrics across all digital channels and summarize key findings and areas for improvement (e.g., associate engagement, Q&A, etc)
Develop strong crossfunctional relationships with IT, HR, Associate Communications and other shared services to meet channel development goals.
Partner with IT and HR to build turnkey metrics capabilities for the Nuveen Executive Leadership Team.
Drive operational excellence by building repeatable and/or automated processes that simplify how we operate.

Must Haves Skills

Proven communication skills (particularly written and verbal)
Expert knowledge of SharePoint intranet platform
Proficiency in Microsoft Power Platform including Power Automate, Power Apps and Power BI
Expert knowledge of Microsoft Office particularly Excel and Powerpoint

Good to Have Skills

Proficiency with Qualtrics survey program
Experience in financial services industry preferred.

LI-RK1

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Company Overview

TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack.

TIAA GBS India is focused on building a scalable and sustainable organization, with a focus on technology, operations and expanding into the shared services business space.

Working closely with our U.S.

colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer.

We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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