ERP Implementation Associate - Ahmedabad, Gujarat, India - VasyERP Solutions

VasyERP Solutions
VasyERP Solutions
Verified Company
Ahmedabad, Gujarat, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

About Us:

VasyERP (Funded by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products.

We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally.


Introduction to Role:


As an ERP Implementation Associate, you will support customers as they transition from sales prospects to active users of your products.

You will be focusing on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue to work with your business.


What will you do:


  • The ERP Implementation specialist will serve as the main point of contact for clients when our software and services are being Implemented or Deployed.
  • Basic Job role includes recognizing the customer needs, to configure the software and implementing the product on time by providing user training.
  • Become a trusted advisor for assigned customers on the implementation team.
  • Provide detailed feedback and reviews for implementation handoff to the Customer Success Team.
  • Enter setup information to configure the demo and production settings.
  • Update and maintain customer cloud supported products environments as needed
  • Assisting the client with system testing prior going live.
  • Reviewing the proposed solution and to ensure that the project is in alignment with company's needs.
  • To offer product solutions to customer pain points, and find opportunities to expand business.
  • Must check in with customers regularly to develop an open line of communication, so concerns can be promptly heard and addressed.

What you will bring:


  • Good to have experience as a Product/Software Demonstrator or Product Implementer.
  • The capacity to work individually and to think out of the box.
  • Client Relationship Management skills (Patience, Active Listening, Solution Centric Approach)
  • Excellent communication skills.
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