Business Execution Associate - Bengaluru, India - WELLS FARGO BANK

WELLS FARGO BANK

Verified Company

Bengaluru, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

About this role:

Wells Fargo is seeking a Business Execution Associate...

In this role, you will:

Participate in planning and executing a variety of programs, services, and initiatives, and monitor key indicators to ensure effective performance and control management of assigned operations or business groups
Review basic initiatives including policy or process changes, process improvements, technology enhancements, and conduct regular reviews to identify efficiencies and cost savings opportunities
Receive direction from leaders and exercise independent judgement while developing an understanding of policies and procedures, best practices, and initiatives
Collaborate and consult with midlevel managers or crossfunctional business partners
Provide work direction to less experienced Strategy and Execution staff

Required Qualifications, US:

6+ months of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Required Qualifications, International:

Experience in Business Execution, Implementation, or Strategic Planning, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

In this role you will:

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Monitor Support Ticket Queue

Assign tickets to corresponding Production Support teams
Escalate tickets to Enterprise teams where necessary
Actively update ticket notes until issue is resolved

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Execute business support activities.

These include, but are not limited to:

Access management activities for platform infrastructure
Maintenance of knowledgebase
Performance quality assurance on in flight deliveries
Perform administrative tasks to support development activities
Participate in business development initiatives to support product management activities.

These include, but are not limited to:

Presentation support
Monitor and report on success metrics & KPIs

Desired Qualifications:

Understanding and passionate about intelligent automation technologies
Experience in a prior business support role
Experience working with one or more of the following toolsets: RPA, Workflow and/or Power BI visualization technologies

We Value Diversity

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.