Customer Support Executive - Mohali, India - Acute Professional Networks LLP
Description
Handle customer complaintsprovide appropriate solutions and alternatives within the time limits
Follow up to ensure resolution.
Keep records of customer interactions,
process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Required skills:
- Minimum
- 1 year experience
Job Types:
Full-time, Regular / Permanent
Salary:
₹12, ₹16,000.00 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
Speak with the employer
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