Customer Support Executive - Mohali, India - Acute Professional Networks LLP

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
Handle customer complaints

provide appropriate solutions and alternatives within the time limits

Follow up to ensure resolution.

Keep records of customer interactions,

process customer accounts and file documents.

Follow communication procedures, guidelines and policies.

Take the extra mile to engage customers.


Required skills:

  • Minimum
  • 1 year experience

Job Types:
Full-time, Regular / Permanent


Salary:
₹12, ₹16,000.00 per month


Benefits:


  • Cell phone reimbursement

Schedule:

  • Day shift

Supplemental pay types:

  • Commission pay

Ability to commute/relocate:

  • Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)

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