Customer Support Executive - New Delhi, India - OSS education

OSS education
OSS education
Verified Company
New Delhi, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Customer Support Executive
We are looking for immediate joiner for the position of Customer Support Executive.


Responsibilities:


  • Identify strong potential prospects, to generate lead opportunities.
  • Engaging and interact information to potential customers.
  • Create a good connection with your client with your skills and crack a deal.
  • Follow up on companygenerated leads and obtain new leads through referrals.
  • Support our top clients and be a key player in guiding potential clients in making confident.
- purchasing decisions by demonstrating the attributes of the company's products or services.

  • You will be directly involved in discussions with the end client globally.
  • Run International Business Development campaigns for business development.
  • Manage the Sales with the sole focus of maximizing revenues in a timely, reliable, and consistent basis.
  • Build trust with our clients by responding to inquiries, developing accounts, and generating quotes.
  • Set up and maintain accurate customer and prospect profiles and records in our sales database.
  • Handle Inbound and Outbound calling for customer service.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive Communication.
  • Provide accurate, valid, and complete information.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits, conduct followups to ensure complete resolution of issues.
  • Keep records of customer interactions and process customer profiles.
  • Follow communication procedures, guidelines, and policies.
  • Take the extra mile to engage customers.

Skills Required:


  • Proficiency in Spoken English (preferred)
  • Must have basic computer knowledge
  • Thorough understanding of marketing and negotiating techniques
  • Fast learner and passion for sales
  • Selfmotivated with a resultsdriven approach
  • Aptitude in delivering attractive presentations
  • Prior experience of dealing with international clients preferred

Immediate Joiners are required (FEMALE CANDIDATES ONLY)

Job Types:
Full-time, Regular / Permanent


Salary:
₹9, ₹25,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift
  • Morning shift

Ability to commute/relocate:

  • New Delhi, Delhi: Reliably commute or willing to relocate with an employerprovided relocation package (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:


  • Customer service (required)
- total work (preferred)


Language:


  • Hindi (preferred)
  • English (required)

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