International Voice Process - Kolkata, West Bengal, India - SRI SAI POWER AND EQUIPMENTS PVT LTD

SRI SAI POWER AND EQUIPMENTS PVT LTD

Verified Company

Kolkata, West Bengal, India

4 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

JD- FK Chat Associate level hiring
This is a Chat Blended Process - 100% Work from Office job.
- _**Designation
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Customer Support Associate (CSA).

- _**Job Profile
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Customer support advisor will be responsible for customer service and handling online product delivery related enquires from the customer end. Provide and share information with customer by leveraging available tools and information. Via chat support/ message

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Mandatory Criteria-_

Min Graduate with 6 months + service industry experience

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Excellent verbal & Written communication skill in English & Hindi without major MTI
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Should not have applied for any Flipkart interview in last 3 months.

Customer orientation
Ready to work in 24/7 Shifts
No planned leave for upcoming 3 months after joining
9 hour of the day, 8 hrs. work and 1hour break
Should have a typing speed of 30WPM with 90% accuracy (5 Min)

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Interview Structure-_

HR round
General check.
Video Call
Should have a typing speed of 30WPM with 90% accuracy (5 Min)

Client round

General Check
Video Call

(AQ assessment)

Grammar Test
Client Round (Mock Chat)
Video Call

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Payouts -_

Salary for Grad with 6 months + service industry experience LPA, 12.7 K/Month.
30 Days of Training, during Training company will pay Rs. 300/day as a stipend amount and will be credited within 15 days' post successfully completion of Training & Emp Id creation
100% fixed salary

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Documents Required -_