Customer Service Administrator-1 - Karnataka, India - Assurant

Assurant

Verified Company

Karnataka, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Customer Service Admin, GCC-India

This position will be Remote at our India location.

What will be my duties and responsibilities in this job?

Provide accurate and timely responses to all queries as required, keeping clients and thirdparty providers informed of progress or delays.
Efficiently and effectively resolve client enquiries or complaints by using initiative to achieve the best possible outcome for Assurant and the client.
Ensure compliance to all internal and external regulatory requirements.
Contribute to the continuous improvement of the business by actively identifying opportunities to improve processes and/or procedures.
Work effectively within a team environment by working collaboratively with others and sharing knowledge and skills to achieve team goals and objectives.

What are the requirements needed for this position?

The ability to multitask, effectively managing competing priorities and working across multiple systems.
Excellent administrator.
First class communicator.
Sound knowledge of Microsoft Office Suite. Excellent problem solving and decisionmaking skills.

Helping People Thrive in a Connected World

What's the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant.

Named a Best/Great Place to Work in 13 countries and awarded the Fortune America's Most Innovative Companies recognition in 2023, we bring together top talent around the world.

Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases.

A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.