Customer Care Associate - Mumbai, India - Tatvartha Health
Description
JOB ROLE -Business Development Executive/ Hair CoachTraya is a fast-growing health tech company that focuses on managing chronic issues for the millennials. Traya was launched in Nov, 2020 after rigorous clinical and market research.
We started our journey with managing hair loss and we are laterally moving into other chronic issues such as cholesterol, Gut issues, Hormonal issues.
Our only goal is to help our patients manage their ailments. We are science agnostic- we are big fans of data backed science, be it ayurveda, allopathy or nutrition.
Know more about Traya here.
Current Job location is Goregaon East, no work from home.
New Office is in Malad Mindspace.
Key responsibilities:
- Maintaining meaningful relationships with existing clients to ensure that they are retained.
- Reviewing clients' feedback and implementing necessary changes.
- Calling customers to check if their treatment is on track and give expert advice.
- Good spoken English skills with Hindi Fluency
- Should be sincere and ambitious
- Must know how to make relationships & help people
- Must love learning new things
- Must be ambitious and honest
Job Types:
Full-time, Fresher
Salary:
₹18, ₹23,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Customer service (preferred)
Language:
- English (required)
Speak with the employer
Expected Start Date: 17/04/2023
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