Customer Success Executive - Pune, India - Providence International Labs LLP

Providence International Labs LLP
Providence International Labs LLP
Verified Company
Pune, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Role Description
As a Customer Success Executive, your responsibilities will include:

  • Establishing and maintaining strong relationships with our valued customers.
  • Ensuring customer satisfaction by promptly and effectively addressing their needs.
  • Identifying opportunities for upselling and crossselling our products and services.
  • Collaborating with internal teams to resolve customer issues and fulfill their requirements.
  • Conducting regular checkins with customers to ensure their success and engagement with our offerings.

Qualifications

  • Excellent customer service skills with a proven track record of achieving customer satisfaction and retention goals
  • Experience in customer support and account management
  • Strong analytical skills to interpret customer data and identify areas for improvement
Relevant skills and qualifications that would be beneficial for the role:

  • Experience in the health and wellness industry
  • Excellent written and verbal communication skills
  • Bachelor's degree in Business Administration, Marketing, Communications, or a related field

Salary:
₹18, ₹22,000.00 per month


Schedule:

  • Day shift

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