Customer Service Advisor - Mumbai, India - Tech Mahindra

Tech Mahindra
Tech Mahindra
Verified Company
Mumbai, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
**We are Hiring for Freshers (International Voice Process)

  • TECH MAHINDRA** Looking for someone with Excellent Communication Skills and someone who can join us on immediate basis.

Responsibilities:
-

- Should possess excellent Voice English Communication skills.

  • Ability to handle difficult or irate customers effectively
  • Ability to set expectations and deliver information in a positive and articulate way
  • Professional and positive in interactions with others and is able to establish rapport quickly
  • This role involves developing strong customer relationships and responsible to resolve queries of the customers via Call/chat within the assigned TAT/SLA

Eligibilty Criteria:


  • HSC Passed
  • Should be based from Mumbai

Benefits:


  • Commuter assistance
  • Health insurance
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus
  • Shift allowance

Ability to commute/relocate:

  • Greater Mumbai, Mumbai Suburban , Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)
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