IT Support Executive - Mumbai, India - Karishma Marine Solutions Pvt Ltd

Karishma Marine Solutions Pvt Ltd
Karishma Marine Solutions Pvt Ltd
Verified Company
Mumbai, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job description

Position Title:
IT Support Engineer


Duties & Responsibilities:


  • Installing, configuring, and maintaining software, hardware, and networks.
  • Installing and configuring windows computer systems.
  • Manage & troubleshoot Router, Switch, CCTV issues
  • Regularly communicate with management and colleagues get clarity of issues and queries they face.
  • Maintain Asset Inventory.
  • Configure mail ids in MS outlook, Windows mail, Blue Mail.
  • Tracking and managing work records.
  • Offering solutions that meet the needs of the user.
  • Manage and resolve problems of Office365 on admin level.
  • Manage and handle Sophos Firewall.
  • Manage the Policies, procedures & documentation of
    ISO 27001:2013 as a spoke person.
  • Manage all software licensing for Microsoft.
  • Manage Admin profile of Rediffmailpro.
  • Monitoring system performance and troubleshooting issues.
  • Set up domain accounts and workstations.
  • Build and manage an internal technical documentation, SOPs, manuals

Qualifications:


  • Bachelor's degree in any stream.
  • 1.5years to 5 years of experience as an IT Support Engineer.
  • Diploma in Information Technology and Information Systems.
  • IT related certification (e.g., Microsoft Certified Systems Administrator (MCSA)) is a plus.

Specific Knowledge/Requirements:


  • Knowledge of AD Server, Windows OS, Hardware, Networking.
  • Basic Knowledge about Firewall, VPN, NAS.
  • Proven work experience as an IT support engineer.
  • Basic knowledge of Linux commands and graphical interface.
  • Indepth knowledge of hardware and networking systems.
  • Ability to troubleshoot complex hardware and software issues.
  • Experience with networks (LAN, WAN) and patch management.
  • Resourcefulness and problemsolving aptitude.
  • Must be ready to work under pressure.

Salary:
₹25, ₹35,000.00 per month


Schedule:

  • Day shift

Ability to commute/relocate:

  • Andheri, Mumbai , Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (required)

Experience:

- total work: 1 year (required)

  • IT support: 1 year (required)
  • Hardware and networking tools: 1 year (required)

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