Customer Relationship Executive - Delhi, Delhi, India - krishna gems n jewels
Description
conducting customer satisfaction surveys to understand what areas of the company's services need improvements- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- dealing with customer issues and churning out an easy-to-follow solution
- managing payment and delivery of customer orders
- helping customers choose the right product for their requirements and budget
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
- forming reports based on customer satisfaction statistics and helping their team to develop new skills
- fixing appointments based on the availability of customers and clients
- interacting with customers to ensure they have a desirable and shareable experience
Pay:
₹20, ₹25,000.00 per month
Schedule:
- Day shift
Work Location:
In person
More jobs from krishna gems n jewels
-
Production Executive Females
Delhi, Delhi, India - 2 weeks ago
-
Diamond Assorter
New Delhi, India - 3 weeks ago
-
Social Media Executive
Delhi, Delhi, India - 3 weeks ago
-
Freelance Photographer
Delhi, Delhi, India - 3 weeks ago
-
Process Coordinator
New Delhi, India - 2 weeks ago
-
Mis Executive
New Delhi, India - 1 week ago