Front Office - Delhi, Delhi, India - Radisson Blu Marina Hotel Connaught Place - Rooms

Radisson Blu Marina Hotel Connaught Place - Rooms

Verified Company

Delhi, Delhi, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Does the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter where our guests can relax and enjoy the experience

Our first class Front Office Operator is the heart of the house where we exude patience, empathy and personality to host the show and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Front Office - Operator, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do

Interested then why not say Yes I Can as we are looking for passionate people just like you

Key Responsibilities of the Front Office

Operator:
Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
Delivers on plans and objectives where front office initiatives & hotel targets are achieved
Supervises the front office team fostering a culture of growth, development and performance within the department
Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
Builds and maintains effective working relationships with all key stakeholders
Takes ownership to deliver an effective planned guest engagement programme
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing followup as required

Requirements of the Front Office Operator:

Experience in front office
Strong supervisory and managerial skills with a handson approach and leadbyexample work style
Commitment to delivering exceptional guest service with a passion for the hospitality industry
Ability to find creative solutions with proven problemsolving capabilities offering support where required
Personal integrity, with the ability to work in an environment that demands excellence, time and energy
Experience of working with IT systems on various platforms
Strong communication skills

CAREERS

Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world.

At Radisson Hotel Group we believe that people are our number one asset. As one of the world's largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

INDHOTEL