Front Office Executive - Pune, Maharashtra, India - Vitalife Health Services India Pvt. Ltd.

Vitalife Health Services India Pvt. Ltd.

Verified Company

Pune, Maharashtra, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Profile :
Front Office Executive
A Front Office Executive has to perform these duties on a day to day basis:

Open & Close the Clinic. Ensure all the doors are locked and clinic is safe when shut.
Attend the phone calls from patients, doctors and others.
Fix appointments with patients and doctors
Take appointment from Corporate & Insurance clients
Guide patients inside the clinic. Assist them in going to the right room, give information of tests and allay any fears/doubts that patients might have about any procedures.
Should be well versed in all major lab tests, what they are done for, and how they are done so that patient queries may be handled.
Assist the clinic manager with the daily accounts and ensure that the cash collected tallies with the entries in the CMS
Verify the X-Ray register and ensure that the unused X Ray film tallys.
Assist the nurse/doctor while performing ECG & TMT
Enter demographic details of the Patient in the CMS. Should be fully comfortable in front office components of the CMS which include registration and billing.
Bill the patients for services provided and collect cash from patients.
Assist in the dispatch of insurance and corporate reports.
Ensure that there are no patient dues while lab/diagnostic test reports are issued to the patient.
Reminding patients on their appointment date the respective mornings.
Deliver reports to patients.
Explaining various health checks to the patients
100% knowledge about insta within 30 days of joining
Must have thorough knowledge about Sonography, Lab tests and X-Ray charges.
Need to know Doctor's speciality and specialist doctor details.
Need to know the doctor's days, timings and charges.
Need to Report to the Clinic Managers.
Need to understand the hierarchy of the organization.
Must compulsory wear Uniform.