Customer Support Executive - Delhi, India - The Loom

The Loom

Verified Company

Delhi, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

We are looking for a qualified Female Customer Support Executive who will offer excellent customer service. To be successful as a customer support executive, you should display excellent interpersonal and communication skills.

Responsibilities:

Resolving customer complaints & queries brought to your attention under a specific timeline through calls.
Should be comfortable with both
Inbound and Outbound voice process.
Manage and drive sales team target and performance
Communicate with customers to understand their requirements and need.
Possessing excellent product knowledge to enhance customer support.
Seize opportunities to upsell products when they arise.

Requirements:

A bachelor's degree in administration or a related field.
A minimum of 13 years' experience in outbound voice process.
Excellent interpersonal and written and oral communication skills.
Should have Computer skills, MS Office.

Salary:
₹18, ₹20,000.00 per month

Application Question(s):

Are you comfortable travelling to job location
Wazirpur ( North Delhi
Walking distance from Shalimar Bagh Metro Station
Pink Line)?
What is your last inhand monthly salary? If you monthly inhand salary is 20000, mention 20k or 20000.
How many years of customer support executive experience do you have?
Can you talk in english fluently?