9868 - Bengaluru, India - Qualitest
Description
We are looking to hire a desktop support engineer to assist our employees with computer hardware and software issues.- You will be required to work from office and assist with hardware installations, software installation\upgrades, systems integrations, and basic ITrelated issues.
- To ensure success as a desktop support engineer, you should have extensive knowledge of home and office systems, good problemsolving skills, and highlevel interpersonal skills.
- A topclass desktop support engineer provides fast and effective support for clients experiencing basic hardware and software issues.
- Bachelor's degree in computer science or information technology.
- Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
- Ability to solve complex hardware and software issues.
- Ability to travel and work after hours when necessary.
- Excellent interpersonal skills.
- Good written and verbal communication skills.
- Experience: 01
- Looking for immediate joiners only
- Work from Office only
Job Description:
- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Traveling to the client's location or connecting via a remote link.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training in computer operation and management.
Desktop support 4/5
Installations 4/5
Troubleshooting 3/5
Requirements:
- We are looking to hire a desktop support engineer to assist our employees with computer hardware and software issues.
- You will be required to work from office and assist with hardware installations, software installation\upgrades, systems integrations, and basic ITrelated issues.
- To ensure success as a desktop support engineer, you should have extensive knowledge of home and office systems, good problemsolving skills, and highlevel interpersonal skills.
- A topclass desktop support engineer provides fast and effective support for clients experiencing basic hardware and software issues.
- Bachelor's degree in computer science or information technology.
- Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
- Ability to solve complex hardware and software issues.
- Ability to travel and work after hours when necessary.
- Excellent interpersonal skills.
- Good written and verbal communication skills.
- Experience: 01
- Looking for immediate joiners only
- Work from Office only
Job Description:
- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Traveling to the client's location or connecting via a remote link.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training in computer operation and management.
Desktop support 4/5
Installations 4/5
Troubleshooting 3/5
Benefits
Why QualiTest?
- Have continuous access to and work with Senior Testing Specialists and Practice Experts
- Be a part of a leading testing company, globally recognized as a Visionary by Gartner Magic Quadrant
- Work with cutting edge technology in a company built by testers for testers, this is what we do
- As a global company, we offer unique placement opportunities around the world
- Our QualiTesters are the reason for our success, we constantly encourage career development and promote from within
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