Uk Voice Ms Payroll Ihcm 150012 - Pune, Maharashtra, India - ADP

ADP

Verified Company

Pune, Maharashtra, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

This is a client facing advisory role to ensure payroll and overall service for allocated clients go smoothly

1) Serve as a Payroll specialist and answer inbound/outbound calls and handle routine client requests/queries with utmost care.

2) Resolve routine customer concerns with pre-defined solutions

3) Builds strong relationships with a portfolio of clients, conducting regular structured calls to review performance

4) Develop and leverage a broad understanding of ADP products in support of client needs

5) Looks for solutions which will allow our customers to focus on their core business

6) Drive positive defining moments with client

Any graduates with very good communication skills and the ability to deal effectively with different clients. Good problem solving skill and ability to think through in different situations.

Skills required:

Clear spoken and written English language
Strong Excel skills
Strong time management ability to prioritize and meet deadlines
Client focused
Flexible and supportive
Good communication

#LI-DNI

This is a client facing advisory role to ensure payroll and overall service for allocated clients go smoothly

1) Serve as a Payroll specialist and answer inbound/outbound calls and handle routine client requests/queries with utmost care.

2) Resolve routine customer concerns with pre-defined solutions

3) Builds strong relationships with a portfolio of clients, conducting regular structured calls to review performance

4) Develop and leverage a broad understanding of ADP products in support of client needs

5) Looks for solutions which will allow our customers to focus on their core business

6) Drive positive defining moments with client

Any graduates with very good communication skills and the ability to deal effectively with different clients. Good problem solving skill and ability to think through in different situations.

Skills required:

Clear spoken and written English language
Strong Excel skills
Strong time management ability to prioritize and meet deadlines
Client focused
Flexible and supportive
Good communication

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.