Associate, Finance Operations - Gurgaon, India - Whirlpool Corporation

Whirlpool Corporation

Verified Company

Gurgaon, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

ABOUT WHIRLPOOL CORPORATION

The team you will be a part of:

The Finance Operations team reviews, evaluates, develops, implements, maintains and verifies internal and business controls for processes, systems, financial statements, journals and reports in compliance with corporate objectives and government standards such as the Sarbanes-Oxley Act (SOX) or the 8th Company Law Directive. Ensures that documentation for all processes across the organization is reviewed and updated periodically. May coordinate with external auditors to prepare the attestation of management assessment on internal controls.

This role in summary:

Process and deliver non-voice multiple processes / tasks for US based Consumer Services functions such as Claims & Product Exchange & Third Party Billing (TPB)..

Your responsibilities will include:

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Work on multiple queues within claims like Coding,Reviews & Escalations.
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Can be cross skilled on various other queues apart from Claims when required.
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Manage quality and turn around time for the claims being allocated.
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Ensuring compliance.

Minimum requirements:

1-3 years working experience in Consumer service process and expertise in back office environment

Flexible to work in various shift hours as per required by the Company from time to time, including night shifts.

Graduation or equivalent degree (Excluding B.Tech)

Preferred skills and experiences:

- ** Well versed with Non

Voice backend customer support processes**
Working knowledge of Google product suite / MSoffice is a must.

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Excellent communication skills (both verbal and written) since it will involve frequent interactions with stakeholders
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Good knowledge of SAP & CRM is preferable
Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.

At Whirlpool Corporation, we value and celebrate diversity.

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.