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    Voice Process Executive - bangalore, India - FISC-AA

    FISC-AA
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    Description

    Responsibilities

    • The primary task of a Voice Process Executive is to handle calls from customers or clients and provide them with a solution to their queries.
    • He/She must show the willingness to learn new things every time and then.
    • Must discuss every matter with its supervisor or team leader to get any issue sorted
    • Giving a resolution to the customers or clients should be the whole and sole responsibility.
    • Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
    • Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
    • Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

    Languages: English, Hindi+Any Language

    *Good Communication Skills in English is mandatory.


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