Customer Service Associate - Goa, India - Confederation of Indian Industry
Description
FRESHERS OR MAX 6-8 MONTHS EXPERIENCE CANDIDATES CAN ONLY APPLY- Maintain an updated knowledge of the organization's products, services, and customer service policies
- Document customer interactions when necessary, compiling documents and forwarding information to interested parties
- Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
- Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
- Assist clients by demonstrating the use of goods and programs and answering any questions they may have
- Establish and maintain good rapport with customers by using positive language and anticipating their needs
Salary:
₹8, ₹10,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Education:
- Bachelor's (preferred)
Ability to Commute:
- South Goa, Goa (required)
Speak with the employer
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