Aim-partner - Bengaluru, India - Bosch Group
Description
Company Description
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe.
Job Description:
Ensure the customer KPI's,
quality and deliverables are met.
Primary contact to Worldwide customer department users on process inquiries and day to day operations
Technical Support and consulting on the integration of the customers IT Applications to the central gateways
Support towards Security and Risk compliance controls with respect to various Bosch regulations
Request handing on all the support queries from the customers and Escalation handling on need basis.
Consult stakeholders on Access Management related topics.
Mailbox handling and query handling
Qualifications:
BCA/MCA/BSC/MSC and graduation
6- 75% aggregate
Minimum 3 years of Experience in the relevant skills
Other SKills
Knowhow in IT systems
Experience in Access Reviews and Information Security and Risk Management
Experience in Annual Recertification activities and coordination with multiple stakeholders and end users
Good Business Process knowledge (Like Purchasing, logistics, Sales, etc.,)
Experience in SAP authorizations (SAP roles, transaction codes, etc.,) will be an added advantage.
Overview and Experience in Information Security and/or Identity and Access Management Processes will be an added advantage.
Good working knowledge in MS office (Excel, word and PPT).
Knowhow in excel functions (E.g., Pivot table, charts, lookup functions, etc.,)
Basic overview and experience in VBA scripts, Macros and BI reporting tools will be an added advantage
Professional oral and written communication skills
Know-how on ITIL service management processes will be an added advantage
Should be a good team player, flexible and deadline oriented
Additional Information
Bosch amplía constantemente su presencia internacional, ya que para nosotros la diversidad cultural representa una de nuestras mayores fuerzas.
Impulsamos continuamente el crecimiento de nuestros más de 17 mil asociados, quienes desarrollan todo su potencial en una de las empresas con más alta calidad en materia de tecnología.
Valoramos el balance entre vida personal y laboral como una de las principales herramientas para mejorar la creatividad y productividad de nuestros asociados.
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