Presales Executive - Gautam Budh Nagar, India - Dailynivesh Innovations Pvt Ltd
Description
Responsibilities:
- Contacting clients to collect outstanding payments and resolve any billing issues.
- Negotiating payment plans and settlements with clients in accordance with company policies.
- Maintaining accurate records of all collections activities and updating client account information as needed.
- Providing timely and professional responses to client inquiries and concerns regarding billing and payment issues.
- Collaborating with internal teams to address client issues and ensure prompt resolution.
- Escalating unresolved issues to management as necessary.
- Adhering to all company policies and procedures regarding collections and customer interactions.
Requirements:
- Bachelor's degree in accounting, finance, or a related field.
- Minimum of 12 years of experience in collections or accounts receivable.
- Strong negotiation and communication skills.
- Excellent customer service skills with a focus on resolving client issues effectively.
- Ability to work independently and prioritize tasks in a fastpaced environment.
- Knowledge of GST registration and compliance is preferred.
- Fluency in English and Hindi is required; proficiency in additional languages is a plus.
Benefits:
- Competitive salary based on experience and qualifications.
- Opportunities for professional development and advancement within the company.
- Health insurance and other benefits as per company policy.
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Job Types:
Full-time, Permanent
Salary:
₹10, ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Leave encashment
Day range:
- Weekend only
Shift:
- Day shift
- Fixed shift
Work Location:
In person
Speak with the employer
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