Customer Relationship Executive - Jaipur, Rajasthan, India - RMC Switchgears Ltd
Description
Department:
Customer Success
Designation:
Executive - Customer Relations
Reports To:
Manager - Inside Sales
Reportees:
NA
Works in coordination with
- Executive - Dispatch
- Post Sales Servicing Engineer
- Executive - Sampling
Deliverables
- Zero Escalation of the customer queries
- On time Payment Collections
Responsibilities
- Verification of the Orders with the Quotations and to raise the same in SAP
- Arrange manufacturing clearances, approvals, inspection calls, dispatch instructions from the customer
- Share the information and documents with the customers / close coordination with the customer.
- Arrange the payments from the customers on time
- Release of the PBG's from the customers
- Must be prompt in customer communication.
Qualifications
- Experience in handling the customer of minimum 1 year.
- Must be good at written and verbal communications skills in both English and Hindi languages.
Job Types:
Full-time, Permanent
Pay:
₹15, ₹20,000.00 per month
Schedule:
- Day shift
Work Location:
In person
Speak with the employer
Application Deadline: 19/04/2024
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