Customer Care Executive - Mumbai, India - Roopkala

Roopkala
Roopkala
Verified Company
Mumbai, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
About Us
-
Roles And Responsibility_

  • Executive will be required to answer queries on Whatsapp chat, call, video, Facebook and Instagram DMs and comments, Google My Business Responding promptly to customer inquiries.
Resolve customer complaints via calls/chat -Handling customer orders, returns, exchanges -Also involved in handling shipment bookings and order dispatch. -Good customer handling skills. -Excellent English - Both verbal and written communication skills. This is very important. -Ability to communicate correctly and clearly with customers. -Prior experience/education in fashion required, since we are dealing with Indian ethnic wear.


Job Types:
Full-time, Regular / Permanent


Salary:
₹15, ₹25,000.00 per month


Schedule:

  • Day shift
  • Fixed shift

Education:


  • Bachelor's (required)

Experience:

- total work: 3 years (required)

  • Customer service: 2 years (required)

Language:


  • English (required)
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