Customer Support Executive - Faridabad, Haryana, India - Hex Business Innovations

Hex Business Innovations
Hex Business Innovations
Verified Company
Faridabad, Haryana, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Roles and Responsibilities

  • A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof.
  • Maintaining records of transactions and interactions.
  • Appropriate and timely followups wherever required.
  • Escalate unresolved queries to respective departments for accurate redressal

Required Skills:

Communication is key in this profile. It is absolutely important for the executive to have fluent English communication skills.

Along with that behavioral traits like good interpersonal skills, ability to handle stress, good listening skills, prompt thinking ability are some other essential features of this role.

The major skills and competencies required for this role include

  • Excellent communication skills
  • Good listening and problem solving skills
  • Ability to take and handle stress and pressure
  • Good interpersonal skills

Job Types:
Full-time, Fresher


Salary:
₹12, ₹15,000.00 per month


Schedule:

  • Day shift
  • Fixed shift

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)

Ability to Commute:

  • Faridabad, Haryana (required)

Ability to Relocate:

  • Faridabad, Haryana: Relocate before starting work (required)

Work Location:
In person


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