Customer Service Executive - Bommanahalli, Bengaluru, Karnataka, India - Wroots Global Pvt Ltd

Wroots Global Pvt Ltd
Wroots Global Pvt Ltd
Verified Company
Bommanahalli, Bengaluru, Karnataka, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
As a Customer Support Associate, you will be required to consistently do the


following:

  • Respond to customer queries in a timely and effective manner via voice
or data channel or both.


  • Be kind, courteous, offer assurances and ensure that the solution
offered meets the customer requirements


  • Use all provided tools and systems to perform required tasks that will
help you perform better at my job


  • Use the 3'P's' approach of Patience, Professionalism and a People First
attitude in your day to day work


  • A 'First time right' approach, customer centricity and eagerness to learn
Key Result areas

years of work experience


  • Prior work experience in a contact center, customer service role etc
  • Customer first attitude
  • Great communication skills
  • Empathetic and friendly attitude
Mandatory Language - English and Hindi - Communication skills are non

negotiable.

Industry type - Financial services

Employment type - Full Time, Third party payroll.

Role category - Semi voice.

Shift timings

  • Rotational shifts (9am 6pm and 12pm 9pm), Rotational off.

Job Types:
Full-time, Regular / Permanent, Fresher


Salary:
₹29,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift
  • Rotational shift

Supplemental pay types:

  • Performance bonus

Education:


  • Bachelor's (preferred)

Experience:


  • Customer service: 1 year (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)
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