Front Desk Executive - Mumbai, India - Crown Veterinary Services Pvt Ltd
Description
Role and Responsibilities:
Welcoming, assisting and directing handlers and owners appropriately. Ensuring that clients are not made to wait for more than 10 minutes at the reception.
Answering all phone calls and encouraging callers to schedule an appointment.
All consultations are classified as either complete, or on-going, in the case of the later must ensure that a follow up appointment has been booked with the appropriate vet.
Ensuring that doctors receive the relevant messages.
Maintaining a missed call log and follow up on next appointments.
Maintaining a call history of all calls received.
Placing of confirmation calls to the clients one day prior to the appointment date.
Depositing of cash in Bank as and when required to do
You need to to handle Pharmacist role too on days there are no Pharmacist for which training will be provided
Minimum 3-10 years experience
Job Location:
Worli
Shift: 9am-6pm/12pm-9pm
Any one rotational off between Monday -Friday, Weekends would be working
Salary:
₹20, ₹30,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Rotational shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Education:
- Diploma (preferred)
Experience:
- total work: 8 years (required)
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