Customer Support - Mumbai, India - Core Careers Pvt Ltd
Description
JOB SUMMARY:
- Responsible for
Continuously engaging with Insurance Managers digitally and drive growth of Insurance Managers
Meeting Business targets by generating new business with the help of Insurance Managers, in virtual mode
Customer Centricity KEY RESPONSIBILITIES:
- Insurance Manager Recruitment
Build strong relation with Insurance Manager through digital engagement to generate fresh referral for new Insurance Manager hiring, and fresh leads for new business
Implementation of VSF Digital process and adhere to the business norms
Follow Insurance Manager 9 pointer hiring mechanism & other hiring norms
- Insurance Manager Growth and Development
Ensure complete understanding of growth opportunity by Insurance Manager
Support Insurance Manager in procuring new business throughout the value chain Development of Insurance Manager prospecting habits, calling habits and work habits Work with Insurance Manager on planning and reviewing of activities and goals Identify the training needs of the Insurance Manager and work with trainers to improve the same - Meet Business Targets Achievement of monthly, quarterly & yearly business plans Improve Insurance Manager productivity & persistency by regular digital connect with both Insurance Managers and business prospects Ensure companies product mix sales ratio and adhere to the business norms Maintain Insurance Manager pro activity as per business plan Actively share commitments, performance status with the Virtual Cluster Manager - Customer Centricity Be MLI brand ambassador & a customer champion Follow MLI sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MLI standard Ensuring need-base selling and future persistency and customer satisfaction
DESIRED COMPETENCIES:
Sourcing & Selection capabilityNurturing & Developing talentResult orientationCustomer centricityPlanning & ExecutionDigital Focus
Salary:
₹467, ₹851,739.97 per year
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- Insurance: 1 year (required)
Speak with the employer
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