Salesforce Administrator - Bengaluru, Karnataka, India - American Express Global Business Travel
Description
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry.
We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey.What You'll do on a Typical Day:
- Drive system design and configuration with scalable solutions addressing potential future needs
- Supporting a diverse stakeholder group in all phases of Salesforce development: planning/grooming, delivery, support
- Translating business requirements into logical Salesforce technical designs
- Participation in daily standups to provide updates and maintain transparency within the group and across business partners
- Active participation in architecture and design discussions to promote administration best practices
- Troubleshooting and driving resolution of bugs/issues
- Contribute technical insight to daily support issues, as needed
What We're looking for:
- Certified as a Salesforce Administrator or equivalent experience preferred
- Able to work autonomously with mínimal guidance
- Experience developing across multiple Salesforce instances at once
- Advanced Usage of Salesforce Data Management Tools and Microsoft Excel
- Experience using bug/project management tools (preferably JIRA)
- Experience in developing processes and creating enduser documentation
- Solid sense of customer focus and the importance of the voice of the customer
India - Bangalore
The #TeamGBT Experience
Work and life:
Find your happy medium at Amex GBT.- Flexible benefits are tailored to each country and start the day you do.
These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT.
You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.- Wellbeing resources to support mental and emotional health for you and your immediate family.
- And much more
This role is for Egencia LLC ("Egencia" or the "Company"), a member of the American Express Global Business Travel family of companies.
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