CRM Executive - Rohini, Delhi, Delhi, India - Aimlay Pvt. Ltd

Aimlay Pvt. Ltd
Aimlay Pvt. Ltd
Verified Company
Rohini, Delhi, Delhi, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Role:
Senior Executive - CRM

Roles and Responsibilities

  • Collection from old clients
  • Retention
  • Upsell, Crosssell experience
  • Proficient in English and Hindi language
  • B2C client handling
  • Interact with existing customers and make followup calls
  • Timely payment & collections from the customers
  • Take actions to encourage timely debt payments
  • Process payments and refunds
  • Update account status records and collection efforts
  • Updating the existing customers on ongoing projects.
  • Report on collection activity
  • Coordinating with Sales Team & Accounts Team regularly with regards to payment and work status.
Proven experience as a CRM Sr. Executive, Customer Success or Collection Specialist or Business Development role

  • Knowledge of billing procedures and collection techniques
  • Working knowledge of MS Office and databases
  • Patience and ability to manage stress
  • Excellent communication skills (written and oral)
  • Skilled in negotiation
  • Problemsolving skills
  • Bachelor's degree

LinkedIn:

Aimlay YouTube channel:

Aimlay RNR:
To know more,


visit our website:
YouTube

Rocky Dahiya

Sr HR Executive - Human Resources

412 Fourth Floor, D Mall, Bhagwan Mahavir Marg, Swarn Jayanti Park, Sector 10, Rohini, Delhi, 110085


Job Types:
Full-time, Permanent


Salary:
₹25, ₹40,000.00 per month


Benefits:


  • Health insurance

Schedule:

  • Day shift
  • Morning shift
  • Rotational shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Education:


  • Bachelor's (preferred)

Experience:

- total work: 2 years (preferred)


Language:


  • Excellent Communication Skills (preferred)

Ability to Commute:

  • Rohini, Delhi, Delhi (required)

Ability to Relocate:

  • Rohini, Delhi, Delhi: Relocate before starting work (required)

Speak with the employer
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