SAP Customer Service(Cs) - Bengaluru, India - Quess IT Staffing

Quess IT Staffing

Verified Company

Bengaluru, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

About Us
"Magna Infotech, now Quess IT Staffing, is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India's leading business services provider and largest domestic private sector employer. Quess Corp Limited is - 'A Great Place to Work' certified - a testament to our excellent culture, people, and processes."

About Company
**Roles and Responsibility

SAP Customer Service (CS)

Must have minimum 7 years of experience in SAP Customer Service as an expert SME in CS processes with atleast 2 full cycle implementations and possessing
- ? Must have hands on knowledge to configure & implement Customer Service solutions
- ? Extensive knowledge of Repair processing, Service Notifications, Service Orders, Equipment Master & Serial numbers, Service products, procurement for service, Billing including resource related billing
- ? Required working knowledge in technical functions such as batch jobs, queue monitoring, security, debugging SAP and custom programs, data loads, familiar with SD/CS table-field etc.,
- ? Should have good experience in SAP SD, logistics execution and must have good knowledge in areas including sales master data, sales order processing, delivery & billing, pricing, plant & material determination, account determination, rebate processing, output control, etc. Familiar with Shipment and shipment processing & 3PL interfacing
- ? Thorough knowledge in EDI messaging example 940, 945, 846, etc. & IDOC processing
- ? Ability to understand and execute integration testing with 3PL and other Vendor systems
- ? Prepare Functional specification, Conduct Unit testing, integration testing & assist UATs & resolve issues & bug fixes.