Admissions Executive - Noida, India - UPGRAD

UPGRAD
UPGRAD
Verified Company
Noida, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Title - Admissions Executive (Pre Sales)


Experience - 1 to 3 years of tele-sales/tele-calling/BPO experience, with at least 1 year spent in a single company.


Education - 12th pass or equivalent] or Graduate.

Proven track record of meeting targets in the existing company.


Location - Sector 125, Noida


Working Days - 6 Days [Monday - Saturday]


Work Timings - 10:00 AM to 7:00 PM


RESPONSIBILITIES & DUTIES

  • Engage with assigned leads and promptly initiate contact through the auto dialer system.
  • Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs.
  • Build rapport, credibility and establish trust with leads through effective communication and active listening.
  • Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads.
  • Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.
  • Maintain accurate records of lead interactions and followup activities in the CRM system.

KEY PERFORMANCE INDICATORS

  • Minimum 300 minutes of talk time over calls per day.
  • Schedule/book 5 Video Counselling [VC] sessions per day.
  • Connect with a minimum of 80% of your leads each day.
  • Consistently meet and exceed weekly revenue targets.
*Note: The above KPIs are indicative and will vary based on the business vertical.


SKILLS

  • Excellent verbal communication skills with an emphasis on fluency in the English language.
  • Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy.
  • Ability to persuade learners towards attending the Video Counselling [VC] session to ultimately influence their enrollment decisions.
  • Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements.

Salary:
₹30, ₹36,000.00 per month


Benefits:


  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Noida,

Uttar Pradesh:
Reliably commute or planning to relocate before starting work (required)


Application Question(s):

  • What is your current CTC?
  • What is your expected CTC?
  • Interview will be offline in Noida Sector 125, No Virtual interviews. Can you come for the F2F interview?

Education:


  • Higher Secondary(12th Pass) (required)

Experience:


  • Inside sales: 1 year (required)

Location:


  • Noida,
Uttar Pradesh (required)


Shift availability:

  • Day Shift (required)

Work Location:
In person
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