Customer Chat Support - Kochi, India - RedTeam Hacker Academy

RedTeam Hacker Academy
RedTeam Hacker Academy
Verified Company
Kochi, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Providing information about products and services, resolving customer complaints, and addressing customer issues.

  • Maintaining excellent levels of Quality, quantity and Customer satisfaction scores
  • Meet Productivity, Quality and sales targets consistently
  • Collaborating with other departments to address and resolve customer issues, such as sales, marketing, and product development.
  • Providing product and service feedback to the appropriate departments to improve customer satisfaction.
  • Keeping uptodate with product knowledge and new features to effectively support customers

Salary:
₹10, ₹12,000.00 per month


Benefits:


  • Cell phone reimbursement

Schedule:

  • Rotational shift

Ability to commute/relocate:

  • Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)

Speak with the employer
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