Process Associate - Rajkot, India - Zobone International Outsourcing Pvt. Ltd.
Description
Job description
Responsibilities and Duties
- Work with a UKbased client (Property Management) lettings and commercial department along with the team in India
- Placing calls to Landlords and Tenants registered on the CRM and verifying them to make their profile complete on the CRM for the TT and LL. Cold calling
- Liaise with landlords/engineers/contractors/ UK Council officers and tenants on daily basis
- Deal with rental residential / commercial properties inquiries dealing setting appointments etc on CRM for viewing of the property.
- Coordinate carrying out property inspections in line with tenancy requirements on CRM
- He/she may work as buffer staff on the project for the first few months to train him/ her for 360degree processes across the project and then will be placed on the vacancy on the project. He / She should be ready to work dynamically.
- Effectively resolve discrepancies and complaints of customers TT & LL
- Build and maintain relationships with tenants, landlords, contractors, etc.
Salary:
₹22, ₹30,000.00 per month
Benefits:
- Internet reimbursement
- Paid time off
- Provident Fund
Schedule:
- UK shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus
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