Customer Relationship Executive - Meerut, Uttar Pradesh, India - HIND SPORTS PVT. LTD.

HIND SPORTS PVT. LTD.
HIND SPORTS PVT. LTD.
Verified Company
Meerut, Uttar Pradesh, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Working Knowledge of MS. Office especially Excel & Word.

Collecting and analyzing customer data

Developing new ways to meet customers needs.

Handling customer complaints

Overseeing the interactions between customers and key team members, such as Customer Service Representatives

Developing marketing campaigns to attract new customers.

Collaborating with operations teams to improve the customer experience.

Manage customer journeys to drive retention and growth Conversion, Reactivation and Retention.

Observation and evaluation of market competition and trend developments in market.


Set up, document, and maintain CRM procedures, including key information such as welcome offers, promotional calendar, Bonus scheme and more.


Proven track record of developing and implementing a campaign strategy based on an understanding of customer needs and customer profile.

Build & Create customer lifecycles and automations.


Pay:
₹10, ₹12,000.00 per month


Benefits:


  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Overtime pay

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)

Work Location:
In person


Speak with the employer
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