Cash and Trade Proc Analyst2 - Pune, India - Citi

Citi

Verified Company

Pune, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

The Cash and Trade Proc Analyst 2 is an intermediate level role responsible for managing technology projects throughout the entire system development lifecycle in coordination with the Transaction Services team.

The overall objective is to research and implement sustainable technology solutions, increase efficiency and reduce costs.

Responsibilities:

Experience years

Night Shift only

The Payments Processing Operator undertakes the complete and accurate capturing of payment transaction, and all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines.

Authenticate client instructions by confirming validate authorized signatory.

Record validations actions on the online product processor.

Ensure compliance with all internal policies and procedures and Regulatory requirements.

Provide Backup support to Jersey City and India as daily volumes dictate.
Ensure priority transactions are processed within standard timeframes.
Gather and track activity volumes for MIS reporting.
Investigate and resolve inquiries related to processing.
Support O&T Ops Transformation initiative to reduce manual touch points by challenging the status quo
To perform Payment & Investigation activities pertaining to Funds Transfer raised by customers/other banks/stakeholders in accordance with defined service standards
Knowledge of investment operation & Account opening
KYC
To provide levels of service that exceeds their expectations.
To handle customers (internal / external) and queries of customers & Service team with care and as per the prescribed standards in place.
To take decisions on exception handling to the extent of authorities delegated.
To complete / resolve inquiries correctly the "first time" to avoid unnecessary repetitions.
To create, verify, authorize payment messages.

Qualifications:

Proven system development lifecycle skills
Proficient understanding of emerging technologies
Effective verbal and written skills
Effective analytic and presentation skills

Education:

Bachelor's/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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