Vip Customer Service Executive - Andheri, Mumbai, Maharashtra, India - Shaadi

Shaadi
Shaadi
Verified Company
Andheri, Mumbai, Maharashtra, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Company Overview:


Key Responsibilities:

2.


Problem Resolution:
Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction.

4.


Sales Support:

Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets.

5.


Documentation:
Maintain accurate and detailed records of customer interactions and transactions.

6.


Collaboration:
Work closely with cross-functional teams to ensure a cohesive and positive customer experience.


Qualifications:


  • Minimum of 6 months of experience in sales or customer service
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities and attention to detail.
  • Customer-centric mindset with a passion for helping others.
  • Ability to work in a fast-paced environment.
  • Basic computer skills and familiarity with CRM systems.

Benefits:


  • Competitive salary
  • Health and dental insurance
  • Career growth opportunities
  • Positive and vibrant work environment

Job Types:
Full-time, Permanent


Salary:
₹25, ₹30,000.00 per month


Benefits:


  • Health insurance
  • Life insurance
  • Paid sick time
  • Provident Fund

Schedule:

  • Day shift
  • Fixed shift

Supplemental pay types:

  • Performance bonus
  • Shift allowance
  • Yearly bonus

Application Question(s):
- do you speak any other language


Education:


  • Secondary(10th Pass) (required)

Experience:


  • Customer service/sale: 1 year (required)

Language:


  • English (required)

Work Location:
In person
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