Telecaller - Kolkata, India - Goodtech Mind
Description
Hello everyone
We have massive openings for IT Telecaller
Location - Kolkata(remote)
Profile
- Telecaller
- 10
Salary - 18k CTC, 14k in hand
Responsibilities
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer's needs and requirements.
Requirements:
- High school diploma or equivalent.
- Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
- Professional certification sales and marketing will be an advantage.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks.
- Outstanding problemsolving skills.
- Exceptional attention to detail.
- Hardworking individual.
- Good time management abilities.
- Strong decisionmaking skills.
- Ability to tolerate stress and pressure.
Job Types:
Full-time, Part-time, Regular / Permanent, Fresher, Internship, Freelance, Volunteer
Part-time hours: 24 per week
Salary:
₹8, ₹25,911.93 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Life insurance
- Work from home
Schedule:
- Day shift
- Evening shift
- Flexible shift
- Monday to Friday
- Morning shift
- Night shift
Supplemental pay types:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus
Ability to commute/relocate:
- Kolkata,
West Bengal:
Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
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