English & Soft Skill Trainer - Mumbai, India - Sutherland Global

Sutherland Global

Verified Company

Mumbai, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Sr or Lead - VNA / Soft Skill Trainer

Mumbai, India and Kochi India

Fulltime

Company Description
At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding.

Our team is composed of goal-oriented and strategic-thinking individuals, and we are looking at adding voice and accent trainers with current industry practices to run new hire training and language enhancement training/coaching sessions end to end for our front-line associates.

If you are an aspiring NHT trainer looking forward to new avenues and growth, do not miss this opportunity

Specialists in this role get to: Enable and guide: Deliver and evaluate soft & technical skills training on all aspects of client training.

Create, facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge.

Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting.

Facilitate all aspects of floor-training and BQM training for the program.

Supervise and coach learners in nesting & BQM type environments.

Facilitate multi-hour product, behavioural or tool change type learning experiences.

Oversee new hire progression and enhancement training.

Provide feedback and implement appropriate solutions.

Coach and give feedback to trainees to help them fulfil performance metrics.

Impact the bottom line:
Fill out accurate reports

Strengthen relationships:
Establish and maintain communication with clients and / or team members.

Understand needs, resolve issues and meet company expectations.

Be the point of contact:
Handle phone calls and transactions for the program.

Qualifications
Thanks and Regards,

Ayesha Sayyed

Job Types:
Full-time, Regular / Permanent

Salary:
Up to ₹850,000.00 per year

Benefits: