Customer Relationship Executive - New Town, Kolkata, West Bengal, India - CLICKIPEDIA
Description
Attracts potential customers by answering product and service questions; suggesting information about other products and services.Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem;
selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Enquiry Management.
Job Types:
Full-time, Fresher
Salary:
₹8, ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- New Town, Kolkata,
West Bengal:
Reliably commute or planning to relocate before starting work (preferred)
Experience:
- total work: 1 year (preferred)
- Sales Lead Generators & Telecallers: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
Speak with the employer
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