Executive - Credit Operations - Ahmedabad, India - Bajaj FinServ

Bajaj FinServ
Bajaj FinServ
Verified Company
Ahmedabad, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Reference

  • JR
    Job Summary


  • Executive

  • Credit Operations
    Job Purpose
- "This position is open with Bajaj Finance ltd."
Job Duties & Key Responsibilities

  • Duties and Responsibilities "
  • Customer Service
  • TAT
Tokens

customer complaints and NSR/SR closure Management - Daily cash collection / updating and deposition & Checking and updating agency/branch walk-in collection.

- Cross selling the insurance and other products to walk in customers - Cash & Customer Service /NPS and Audit Queries - Service branch maintenance and control - Consistent increase in penetration of CDM/Kiosk - Manage escalations with teams (Centralize/HO) for end to end resolution - Petty cash management - Maintain mínimal errors in audit report published by HO.

"
Required Qualifications and Experience
- "
  • Understanding of cash & customer service related processes and policies.
  • Graduate/Post graduate fresher/with experience
  • Ability to work independently and towards deadlines.
  • Effective oral and written communication skills"
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