Warranty Co Ordinator - Angadipuram, India - KVR Autocars Pvt Ltd
Description
WARRANTY CO ORDINATOR
IMMEDIATE JOINERS PREFERED
APPLY ONLY MALE CANDIDATES
EXPERIENCE:
0 TO 3 YEARS
SALARY:
12 TO 18K
DUTIES AND RESPONSIBILITIES
- Monitoring warranty claims to ensure that they are handled properly.
- Establishing procedures for handling warranty claims, including documentation requirements such as proof of purchase dates or serial numbers of products.
- Communicating with customers about their warranty rights and responsibilities.
- Resolving disputes between customers and manufacturers or retailers regarding product defects or malfunctions.
- Reviewing customer complaints to determine whether they warrant a response from a manufacturer or retailer.
- Maintaining records of all correspondence related to warranty claims, including contact information for all parties involved in the claim process.
- Reviewing warranty contracts to determine which products they cover and identifying any exclusions.
- Coordinating with insurance carriers to ensure that all claims are processed properly
Salary:
₹12, ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Angadippuram, Kerala: Reliably commute or planning to relocate before starting work (required)
Education:
- Diploma (preferred)
Experience:
- WORK: 3 years (preferred)
Speak with the employer
- 91-XXXXXXXXXX
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