Cce - Travel Counselor - Gurgaon, India - Hemocean outsourcing
Description
Understands the various computer screens and how to utilize them effectively- Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
- Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
- Adheres to all company and specific Contact Center policies and procedures
- Completes any work as assigned by Management
Education and Essential Experience:
- 6 months BPO or Travel experience
- Bachelor's Degree or Undergraduate dropouts
- Excellent Written and spoken communication, business technical writing
- Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)
- Understands the various computer screens and how to utilize them effectively
- Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
- Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
- Adheres to all company and specific Contact Center policies and procedures
- Completes any work as assigned by Management
Education and Essential Experience:
- 6 months BPO or Travel experience
- Bachelor's Degree or Undergraduate dropouts
- Excellent Written and spoken communication, business technical writing
- Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)
Salary:
₹18, ₹20,000.00 per month
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
Speak with the employer
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