Customer Service Executive - Mumbai, India - Tata Communications

Tata Communications

Verified Company

Mumbai, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Family Descriptor
Maintain customer accounts and ensure billing accuracy consistent revenue generation delivery of billing information to customers address billing discrepancies track and keep total receivables outstanding under control ensure consistent cash inflow into the organization Ensure achievement of collection targets and reduce outstanding collections and debt bucket Lead drive guide and monitor operations related to credit and settlement audit operations including annual planning regular operations dispute resolution with customer satisfaction focus Accounts Payable Track payments expenditures process invoices expense claims reconcile processed payments Analyze accounts monthly report generation resolve invoice discrepancies along with providing support in audit monthly closing

Broad outline of the Role

Purpose - Broad objective of the role

Operating Network - Key External

Operating Network - Key Internal

Size and Scope of Role - Financial

Size and Scope of Role - No. of direct reports

Size and Scope of Role - Total team size

Size and Scope of Role - Other size parameters

Minimum qualification & experience

Other knowledge/skills

Key Responsibilities

Technical Competencies

Knowledge / Skills

Job Segment:
Accounts Payable, Accounts Receivable, Collections, Financial, Finance, Customer Service